Resource Centre

Site Guide


As a Site Supervisor (must be 18yrs or older) you are responsible for planning, coordinating and overseeing your registered Clean Up activities. This includes keeping records and acting as the main contact for enquiries. We suggest you let volunteers, your Local Government and media know of a suitable phone number to contact you on in the lead up to your Clean Up event.

Site Safety Inspection

When planning your Clean Up Site you should take reasonable steps to avoid or minimise any potential risks – carry out a site inspection before your Clean UP Vietnam Day event.

To ensure the safety of all participants, an example of a safety check list is included below:

Are there any areas that are rough, slippery, steep or sloping?                                                       Yes  No

Are there holes, fallen branches or other trip hazards?                                                                         Yes  No

Are there overhanging dead branches that could be dislodged by wind?                                  Yes  No

Is the area thickly vegetated; could volunteers become lost?                                                           Yes  No

Are there likely to be snakes, spiders, bees, wasps, ticks or bull ants?                                        Yes  No

Is there deep, murky or moving water nearby?                                                                                           Yes  No

Will the Site be affected by tidal water?                                                                                                        Yes  No

Could volunteers be exposed to contaminated substances / sewage?                                         Yes  No

Are there likely to be discarded syringes at the Site?                                                                            Yes  No

Will vehicles be passing in close proximity?                                                                                                 Yes  No

Could asthmatics be exposed to dust or pollen?                                                                                      Yes  No

Is the Site isolated or remote from emergency assistance?                                                                               Yes  No

Will volunteers be working in direct sun?                                                                                                       Yes  No

Could volunteers experience temperatures that could cause heat stress?                                 Yes  No

Is there a chance that electrical storms (thunder/lightning) could occur?                                  Yes  No

Will there be a large number of children volunteering?                                                                          Yes  No

Will there be several volunteers that are physically or intellectually disabled?                      Yes  No

Will members of the public who are not Clean Up participants visit or pass through

 the Site while work is occurring?                                                                                                                        Yes  No

Will members of the public visit the Site after the participants leave but before the rubbish is removed?                                                                                                                                                  Yes  No

If you have answered ‘Yes’ to any of the above questions ensure that you also identify risk controls and incorporate these into your Site briefing. You can approach your local government in planning to control these risks. You will also need to conduct another survey the day before the Clean Up to ensure there have been no changes to the Site conditions.

Promote Your Clean Up

Download the promotional material from the Resource Centre section of our website:

To ensure your Clean Up is a success it is essential to actively promote the day’s events to the local public and media. The support materials sent to you contain posters.

Promote your Clean Up Site and attract volunteers by:

•  Displaying posters in local shopping centres, libraries and community notice boards.

•  Organise a mailbox drop in your local area.

•  To assist in raising the profile of your event invite local personalities to attend your Clean Up event.

•  Contact your local radio station and inform them of your event.

•  Contact your local suburban / regional newspaper. You can download a media release template that can be completed with your details and sent to your local media. You can also organise photos and contact local media with information on a regular basis.

•  Invite your local suburban/regional newspaper to attend your Clean Up Site. Let them know about interesting photo opportunities and any local personalities that will be at your Clean Up.

•  Hold a local launch for the media or take them to visit the Site for ‘before and after’ photos.

Organise Equipment

Clean UP Vietnam provides registered Clean Up events with free support material, subject to availability. In addition to this, the following equipment is recommended:

•  Access to a Mobile phone in case of an emergency.

•   A pair of tongs and heavy duty gloves to remove sharp objects.

•  Buckets, extra gloves and rakes.

•  Drinking water and refreshments.

•  Small table, fold up chairs, umbrella and pens – for registration of volunteers.

•  First aid kit and instructions.

•   Bins/skips for rubbish and recycling (contact your Local Government).

•  Sunscreen and spare hats.

•   Hand washing facilities or antiseptic hand wipes.

•  Food and equipment if holding a BBQ or function afterwards.

•  Ensure you have the Volunteer Registration Form and have the Accident Incident Report on hand. You will also need tape to display the Risk Warning Poster.

For assistance with additional materials, you can approach local businesses, who are often willing to support Clean UP Vietnam through the donation of goods including refreshments, extra gloves, rubbish bags etc.

Make Your Clean Up More Successful

•  Share information about other environmental issues and opportunities.

•  Make it enjoyable and fun – arrange a BBQ after the Clean Up or give out prizes to outstanding volunteers.

Contact Your Local Government

Ring your council or send a letter to request:

•  Assistance with rubbish collection and recycling. Business & schools should

contact their waste contractor.

•  Permission to access public land.

•  A recommendation for a Clean Up location.

•  Promotion of your Clean Up event.

•  A waiver of tip/landfill fees.

Select & Brief Site Supervisor(s)

Each Site must have at least one person over 18 years who will oversee the Clean Up event during the day. They must be responsible and able to handle a variety of situations.

We recommend that you hold a briefing for supervisors prior to your Clean Up day.

Supervisors should be at the Clean Up Site before the official start time to set up and then remain until the Clean Up is finished.

It is a good idea for you to have more than one supervisor so that tasks can be divided between them. Encourage supervisors to visit their Site prior to the day to familiarise themselves with the location of facilities, potential safety issues and the area to be cleaned.

Volunteer Briefing

We recommend that you hold a briefing for your volunteers at the start of your Clean Up event. The briefing should outline plans for the day, the role of Site Supervisors and address any potential safety issues. Aim to make the briefing motivating, informative and include time for questions.

Ensure all volunteers – including Site Supervisors and organisers – are registered.

In your kit there is an A4 Template Volunteer Registration Form. Each volunteer must complete and sign this official form (including the Site Supervisor and Site organiser). Please photocopy this template if you require additional copies.

Volunteers who have registered online still need to fill in this form, providing their name and emergency contact details, only. Site Supervisors can log onto the website to download a list of volunteers who have registered online, as well accessing other Site details.

Please return the Volunteer Registration Form, to Clean Up Vietnam no later than 1 month after your Clean Up event has taken place.


Site Supervisors should arrive at the CleanUp Site at least half an hour prior to the advertised start time and have everything ready to go when the first volunteers arrive, then remain until all volunteers have left and the Site is clear of rubbish.

1.  Erect a sign or banner in a visible location at the Site entrance and the registration point. Use a Clean Up bag, poster or banner.

2.  Position the Risk Warning sign provided, in a visible location, i.e. where volunteer registrations will take place.

3.  Welcome your volunteers and have them complete and sign the registration form. For insurance purposes it is essential that every volunteer on Site, including yourself, is registered. This form must be returned to Clean UP Vietnam

Children 15 and under must be accompanied by an adult and have a guardian sign the registration form, indicating their consent. Be aware of any pre-existing medical conditions that a volunteer may advise you of and discuss limitations with that volunteer to alter their activities accordingly.

4.  Have a first aid kit with instructions close at hand, and read the First Aid information in this site guide.

5.  Ensure participants are aware of safety requirements, have read the Risk Warning sign and have appropriate covered footwear and gloves - sunglasses and sun protection are recommended.

6.  Distribute Clean Up bags and support material to volunteers and direct them to areas requiring cleaning.

7.  Explain the system for collecting the rubbish and separating recyclables.

Note: Syringes and sharp objects should only be removed by the Site Supervisor.

8.  If you have volunteered to complete the Rubbish Survey, read the instructions carefully and brief participating volunteers.

9.  If you find abandoned cars, weapons or suspicious items contact your local Police immediately.

10. If your Clean Up involves specialised activities (i.e. diving, abseiling etc.) please ensure that your volunteers are properly trained or certified.

At The End Of Your Event…

11. Ensure the rubbish to be collected is secure, easily accessible for collection (i.e. as close as possible to the road) and not blocking public thoroughfares.

12. Present certificates to volunteers and thank each volunteer on completion.

13. Complete the Volunteer Registration Form ready to return to Clean Up Vietnam.

14. Complete the End of Clean Up Report and, if necessary, the Accident/Incident Report and return to Clean UP Vietnam.

15. Leave the Site clean and tidy.

Rubbish Removal

Most Sites collect a large amount of rubbish and it is important to have the removal organised well in advance. Local Governments and local contractors will often provide bins and rubbish collection services free of charge.

Alternatively, volunteers with utes or trucks may assist with rubbish removal. You canapproach local authorities to request a waiver of landfill fees.

Rubbish should be removed on the day of the Clean Up or as soon as possible afterwards. When a Site is chosen, remember to check for truck access for delivery and collection of the bins.


One of the aims of Clean Up Vietnam Day is to encourage recycling. There are many important environmental benefits of diverting rubbish from landfill and recovering these resources.

The amount of electricity saved by recycling a single aluminium can, for example, is enough to run the average television set for three hours.

Remember to plan for separating the recyclables from waste collected. Do not recycle contaminated materials. Volunteers may like to collect rubbish in pairs; one person collecting recyclables and the other non-recyclables.

Recycling and disposal will vary from area to area and this is intended as a guide only. Please contact your local government for more specific advice.

Returning the paperwork

This is an essential part of your role as a Site Supervisor and critical in ensuring the ongoing success of Clean UP Vietnam Day.

Please return the following forms:

•  The Volunteer Registration Form.

•  End of Clean Up Report.

•  Accident Incident Report (ONLY if an accident or incident occurred).

Forms MUST be returned to Clean Up Vietnam no later than ONE month after your Clean Up event has taken place.

Clean UP Vietnam

95/48  Dinh Tieng Hoang St,

Thanh Binh, Ho Chi Minh City

Needle Stick Injury

In the event of a needle stick injury:

• Stay calm.

• Wash the area with soap and running water (if not available use an alcohol-based hand rinse).

• Apply antiseptic and a bandaid.

• Any first aider who has suffered a needle stick injury should seek medical advice within hours of

the exposure. If possible, the needle should be safely contained and kept for testing if required.

Only a very small proportion of accidental exposures to blood result in an infection from a blood-born virus (i.e. HIV or Hepatitis B).

Eye Injury

Please encourage all volunteers to wear sunglasses / eye protection to avoid eye injuries, particularly when working around bushes, shrubs or trees.

Foreign objects such as loose eyelashes, grit, dust, or insects may enter the eye. It is important not to rub the eye as this may damage the cornea or other parts of the eye.

Syringes & Sharp Objects

Used syringes are potentially dangerous and it is important to prepare for their removal. Syringes and potentially harmful objects should only be removed and handled by Site Supervisors.

Removal Of Syringes

1.  Syringes must be collected in the Sharps Container provided by BD – not in bags or buckets.

2.  Bring the Sharps Container to the syringe location.

 3.  Wearing gloves, carefully pick up the object using tongs and place the sharp end point-first into the container.

4.  Replace the lid securely on the container – before moving.

5.  Wash hands with soap and water on completion or use an antiseptic hand wipe

6.  At the conclusion of the event, take the Sharps Container to your local hospital, council or health care centre.

If you are in any doubt contact Clean Up Vietnam. At no time should needles or syringes be touched directly with bare hands and no attempt should be made to cover,break or bend the needle.

First Aid for Common Injuries


1.  Wearing gloves, clean the wound with saline or clean water and apply a nonstick dressing.

2.  Major wounds may require pressure and elevation prior to dressing

3.  Cover dressing with a clean bandage.

4.  If bleeding re-occurs apply a second dressing over the first.

Foreign object in the eye

If the object is small and is not embedded, it maybe washed out by natural tears. If not successful:

1.  Ask the person to look up.

2.  Gently draw the lower lid down and out.

3.  If object is visible, remove using corner of a clean moist cloth, or gently grasp lashes of upper lid and pull lid down and over lower lid.

4.  If not successful, wash the eye with gentle stream of sterile saline or clean water.

5.  If still not successful, cover injured eye with eye pad or clean dressing and seek medical aid.

Each Site should have an up-to-date first aid kit and instructions.

The kit should contain at least: non-stick dressings and dressing strips, bandages, tweezers, scissors, saline, sunscreen, gloves and gauze. Ice packs are also recommended.

Action Plan.

This action helps assess a casualty for life-threatening conditions so you can

decide if immediate aid is necessary.

The following information is no substitute for training.

check for DANGER

•  to you

•  to others

•  to casualty


•  is casualty conscious?

•  is casualty unconscious?

 SEND for help

•  Call 115 for an ambulance

•  or ask another person to make the call

check AIRWAY

•  is airway clear of objects?

•  is airway open?

check for BREATHING

•  is chest rising and falling?

•  can you hear or feel air from mouth or nose?

•  if no breathing, give 2 initial breaths give CPR

•  if no signs of life—unconscious, not breathing and not moving, start CPR

•  CPR involves giving 30 compressions at a rate of approximately 100 compressions per minute followed by 2 breaths.

apply a DEFIBRILLATOR(if available)

•  follow voice prompts

Minor injuries can usually be taken care of onsite by following first aid instructions. For more serious injuries, such as a suspected fracture or a serious fall, do not move the person, have someone stay with them and call 115 immediately.

Clean UP Vietnam should be notified of injuries as soon as practical. All incidents, however minor, must be recorded on the Accident Incident Report form provided in your Clean Up kit and forwarded to Clean UP Vietnam immediately after your Clean Up.


Fractures and dislocations

1.  Follow above Action Plan.

2.  Leave limb in the position in which it was found. Use padding to support and immobilise.

3.  Carefully control any bleeding and cover any wounds.

4.  Call an ambulance for all suspected fractures and dislocations.

Severe Bleeding

1.  Follow above  Action Plan.

2.  Lie casualty down.

3.  Remove or cut clothing to expose wound.

4.  Apply direct pressure to wound using a dressing and pad (use gloves if available).

5.  Bandage pad in place.

6.  Raise and rest injured part, where possible.

7.  If bleeding continues, place another pad on top and firmly bandage in place.

8.  Give nothing to eat or drink.

9.  Call 115 for an ambulance if bleeding is severe or persistent.

Sprains and Strains

1.  Follow above Action Plan.

2.  Follow RICE management plan (below):

Rest the casualty and the injured part.

I  Icepacks (cold compress) wrapped in wet cloth applied for 15 minutes every 2 hours, for the first 24 hours, then 15 minutes every 4 hours for the next 24 hours.

 Compression bandages, such as elastic bandages, should be firmly applied to extend well beyond the injury.

E   Elevate limb.

3. Seek medical aid.

Snake or Spider Bites

1.  Follow above Action Plan.

2.  Calm casualty.

3.  Apply a firm roller bandage starting just above the fingers or toes and moving up the limb as far as possible.

4.  Do not move casualty.

5.  Apply a splint to immobilise the bitten limb.

6.  Check circulation is still in fingers or toes.

7.  Call 115 for an ambulance.


•  Do not wash venom off the skin – retained venom will assist identification.

•  Do not cut bitten area or try to suck venom out of wound.

•  Do not use a constrictive bandage (arterial tourniquet)

•  Do not try to catch the snake.

Bee Sting

1.  Remove sting by scraping it out sideways.

2.  Apply a cold compress to relieve pain if necessary.

3.  Seek medical aid if casualty displays allergic symptoms - rash, itching, swollen eyelids, face, neck, difficulty breathing.


1.  Follow ABOVE Action Plan.

2.  Reassure the casualty.

3.  Call 115 for an ambulance.

4.  Control any severe bleeding and dress any wounds or cool burns.

5.  Raise legs (unless fractured) above heart level.

6.  Immobilise fractures.

7.  Loosen any tight clothing around neck, chest or waist.

8.  Maintain body warmth (do not heat).

9.  If casualty doesn’t have abdominal trauma and is unlikely to require surgery, give small amounts of clear fluid.

10. Monitor and record breathing and pulse at regular intervals.

11. Maintain a clear and open airway.

12. Place casualty in side recovery position if they have difficulty breathing, are likely to vomit, or become unconscious.

Last modified onSaturday, 07 November 2015 06:35

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